Not sure who else has used Bike Inn but I am so done with them. I ordered 3 water bottle cages from them on June 7th. Lots of emailing back and forth. One was that I owed postage and had to pay that. Another was that it was stuck at my post office. About a month ago that it was being sent out the 2nd time. I just received an email this weekend that it was returned for a refund. WTH 3 months and it finally gets returned back to them. They might have some good prices but it sure isn't worth the hassle. Kicker is my Tufo tires that I bought off of them for my first order was received in a timely manner. Good luck if you buy from them.
I've ordered maybe half a dozen times from BikeINN. Everything has arrived as ordered and in good condition anywhere from about one to four weeks after I placed the order.
Sometimes I find better prices from European retailers but shipping charges are high enough to make that work only for larger orders.
Here in Brazil they are the best option to order tires, even cheaper than AliExpress. They cost around 25-40% the price in the stores, even with shipping.
There are some small complaints about finishing orders without stock, but the vast majority of reviews is positive.
I've just ordered 2 Pirelli Cinturato Velo 700x35, let's see how it goes. These tires were really hard to find in stock, and they also had a good price. When I saw, there was only 4 units, that were sold out in about 45 minutes...
European retailers are always a bit of hassle with issues / returns, but the prices are often hard to beat. Only one I will personally probably not deal with again is Lord Gun because the last two times I tried to order my card was declined and had a fraud alert triggered, which is a bit of a hassle. Wiggle / CRC is always great, Merlin is great, and I recently used bike24 for Tufo tires as well.
The Tufos have been so good that I thought about trying the XC12 and Comtura 4 tires as well. Can literally get 2 Thunderos, 2 XC12, and 2 Comutura 4 tires from Europe for about the same price as 2x GP5000 TR tires with tax in the USA, lol.
I had no problems with the shipping costs. 3 months is a long time to wait for 3 water bottle cages which had a savings of about 10-15 bucks and then was returned to them and my gravel riding season is pretty much over. To each their own but I am done with them.
v.gcl wrote:I've just ordered 2 Pirelli Cinturato Velo 700x35, let's see how it goes.
My first order there, they arrived in 15 days from Europe to Brazil. Came very well packaged (even it's a tire). I had to make 2 separate orders and pay 2 shippings, to not get taxed. And yet they costed less than 40% the price here. Very satisfied.